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Saf R. is a Customer Support Associate at ZOE since July 2023. Previously, Saf held roles at Fresha as a Customer Experience Specialist and at Control Risks, where responsibilities included Global Engagement and Projects Advisor, Global Learning and Development Advisor, and Global Learning and Development Project Coordinator. Early career experience included positions as a Digital Media Designer at Fuse Universal, Team Administrator at Osborne Cawkwell Tuition, and Freelance Translator (Japanese to English), as well as a Language Instructor with the Japan Exchange and Teaching Program(me) (JET). Saf holds a Bachelor of Arts in Japanese and Mandarin Chinese from the University of Oxford, alongside various IT and data analysis qualifications, and completed multiple training courses related to professional development and mental health in the workplace.