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Laura Rizzo is an accomplished professional with extensive experience in customer relationship management and sales coordination. Currently serving as Customer Relationship Lead at FREITAG since June 2017, Laura manages an international team and develops strategies to enhance customer loyalty and collaboration with business development managers. Previous roles at FREITAG include Project Lead for B2B Commerce and Cultural Activist, demonstrating a versatile skill set. Laura's career began at Swisscom in various administrative and customer service roles and has included positions at Swissquote and Tamedia AG. Laura holds a diploma in Marketing Management from SIB Swiss Institute for Business Administration and has completed relevant language and business education, further enhancing expertise in digital marketing and customer experience.