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Aparupa Borkotoky is a seasoned professional in Customer Success Management with extensive experience spanning over a decade. Currently serving as a Senior Customer Success Manager at Freestar since September 2022, Aparupa has previously held key positions at PubMatic, including Senior Customer Success Operations Manager and Customer Success Operations Manager, from February 2018 to September 2022. Earlier roles include Deputy Manager and Assistant Manager at NDTV from February 2015 to December 2017, as well as Associate Manager and Sr. Adops Executive at Vdopia, Inc. from February 2012 to February 2015. Aparupa holds a PGDM in Marketing and Advertising from Bhartiya Vidya Bhavan (2011-2012) and a Bachelor of Business Administration in Marketing from BIT Mesra (2008-2011).