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John Cowx is a seasoned professional with extensive experience in driving business transformation and enhancing workplace strategies. Currently serving as the Head of Business Intelligence and Professional Services at Freespace by Workplace Fabric, John focuses on leveraging data to generate insights that support organizational change. Previous roles at PwC included Design Thinking Lead, where John spearheaded digital transformation through innovative experience design, and Workplace Experience and Optimisation Technology Lead, where technology strategies for smart office environments were developed. Prior to PwC, John held significant positions at Sevenoaks District Council, including IT and FM Customer Services Manager and IT Customer Support Manager, ensuring high-quality service delivery in technology and facilities management. With a background in development and customer relations, complemented by formal education in Prince2 and IOSH SHE, John Cowx possesses a robust skill set for managing complex projects and enhancing client and employee experiences.