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Katelin Smith is an experienced Field and Systems Operations Manager with a background in Customer Success Operations and Project Management. Throughout their career, Katelin has worked with companies such as SeekOut, Newsela, Propeller Aero, and Indeed.com, where Katelin has managed various projects, created efficient processes, and collaborated with cross-functional teams. With a Bachelor of Arts degree in Psychology from the University of the Pacific, Katelin has demonstrated expertise in Gainsight Administration, customer onboarding, and developing KPIs to drive operational success. Smith's experience also includes HR Generalist and Recruiting roles, showcasing their diverse skill set and ability to handle various responsibilities within organizations.