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Rich Payne has extensive work experience in various roles within the operations and management sector. Rich started their career at Yorkshire Electricity in 1987 and worked in various roles until 2000. Rich then joined QC Data as a Project Manager for an electricity utility before working their way up to Senior Operations Manager in the gas sector. In 2005, they moved to Freedom Group where they served as the Senior Operations Manager for Utilities Data Management and later as the Operations Director for Telco. In 2011, they briefly worked as the Operations Manager for Overhead Lines before becoming the Operations Director for the Professional Services Division. The exact end dates for some of their roles are not provided.

From 1987 to 1989, Rich Payne attended Leeds City College where they pursued a BTEC ONC in Business & Finance.