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Ryan Sackett has a diverse work experience spanning over multiple companies and roles. Ryan currently holds the position of Head of User Research at FreeAgent, a role they have held since September 2021. Prior to this, they served as the Principal User Researcher at FreeAgent from September 2019 to September 2021. Ryan has also worked as the Judge for Product & Service Design at BIMA (British Interactive Media Association) from April 2019 to September 2019. Ryan'sprevious experience includes being the User Experience Director at Signal from August 2016 to August 2019, Head of User Experience at Blonde from January 2015 to July 2016, and User Experience Designer at Blonde from May 2014 to January 2015. Ryan was also a Coordinator at CreativeMornings from December 2014 to March 2016. Ryan began their career as a User Experience Consultant at Precedent from September 2010 to May 2014, and they worked as a Senior Web Manager at NHS Digital from May 2007 to August 2010.

Ryan Sackett has a Bachelor's degree in Business and Information Management from Leeds Beckett University, which they obtained from 1997 to 2001. In 2006 to 2007, they pursued a Professional Postgraduate Diploma in Marketing from CIM | The Chartered Institute of Marketing. Following that, from 2007 to 2008, they earned a Certificate in Digital Marketing from the Institute of Data & Marketing (IDM). Most recently, in 2023, they completed a Certificate program in Human Centered Systems Thinking from IDEO U.