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Rebecca Aiken is an accomplished Senior Salesforce Administrator at FreeAgent, with extensive experience in Salesforce optimization and stakeholder management. Previously, at BT, Rebecca led the restructuring of the Salesforce role hierarchy and managed the migration of operational processes to enhance user experience. Earlier experience includes a support coordinator role at EE, where Rebecca organized training programs, and positions in customer service at Blackwell Grange Golf Club and Wm Morrison Supermarkets. Rebecca's educational background includes studies at Queen Elizabeth Sixth Form College and Hummersknott School and Language College.