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William Ward is an experienced product operations manager with a robust background in the tech and service industries. Currently serving as Principal Product Operations Manager and previously as Senior Product Manager at FREENOW since April 2020, William has a proven track record in product operations developed through roles at Delivery Hero, where responsibilities included Manager of Product Operations and Product Operations Specialist from November 2015 to April 2020. Earlier experience includes positions such as Training and Standards Manager at Thriev and various operational and administrative roles at L&Q and the London Borough of Bexley. William holds a Bachelor of Science degree in Psychology from Birkbeck, University of London, completed in 2013.