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Mark Conklin has a diverse work experience starting in 2004 as a pharmacist at CVS Caremark. In 2006, they joined Highmark Blue Cross Blue Shield as a Clinical Pharmacy Specialist, later transitioning to the role of Business Innovation Strategy Consultant. In 2012, they became the Director of Quality Innovations at PQA, Inc. Mark joined Duquesne University as an Adjunct Faculty member in 2014. From 2013 to 2019, they worked at Pharmacy Quality Solutions, Inc., initially as Vice President of Operations, then as the Chief Information Officer. Mark also served as the Interim President from 2016 to 2017. Currently, Mark is the Chief Technology Officer at Free Market Health, a position they have held since 2019.

From 1998 to 2008, Mark Conklin attended Duquesne University, where they obtained a PharmD and MS degree. Their field of study during this time was Pharmacy and Pharmacy Administration.