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Shona Michell has over two decades of experience in the cruise industry, currently serving as a Digital Content Executive at Fred. Olsen Cruise Lines since October 2003. In this role, Shona is a key member of the Digital Team, contributing to the company’s online presence. Prior to this position, Shona worked as a Senior Contracts Administrator at Fred. Olsen from January 1998 to October 2003, where responsibilities included coordinating passenger travel logistics and managing aircraft manifests, essential for the cruise experience. Educationally, Shona holds a Higher National Diploma in Leisure and Tourism from Chantry High School, completed in 1999.