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Olga Davey has extensive experience in the travel and tourism industry, currently serving as a Crewing Management Assistant, Guest Services Mobility Advisor, and Administrative Assistant at Fred. Olsen Cruise Lines since February 2011. In this role, Olga delivers expert advice to customers, manages documentation, coordinates travel documentation, processes payments, and ensures customer satisfaction through effective communication with internal colleagues and travel agents. Previous experience includes roles as a Resort Support Administrator at Thomas Cook, where Olga addressed customer concerns in Spain, a Cashier at Barclays Bank, and an Overseas Travel Representative at Thomas Cook, where Olga was instrumental in guest relations and service delivery. Olga started their career as a Passenger Services Agent at Servisair. Olga holds a BA Honours degree in Travel and Tourism from the University of Bedfordshire.