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Melissa Pullin is an experienced professional in property management and operations, currently serving as the Director of Property Management Systems and Realpage Services at Franklin Group since April 2015. Prior roles at Franklin Group include Operations Manager and Operations Systems Specialist, with responsibilities in daily property management and IT support. Prior to Franklin Group, Melissa worked as a Loss Mitigation Specialist III at AvalonBay Communities from June 2011 to April 2015, where core values and account management were emphasized. Earlier experience includes a Leasing Consultant position at S.L. Nusbaum Realty Co. from January 2007 to June 2011, focusing on resident accounts and leasing management. Melissa holds an Associate's degree from Tidewater Community College and also attended Virginia Commonwealth University.