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Troy C. has extensive experience in risk management and corporate healthcare. Troy started their career at Rockdale Medical as the Director of Risk and Chief Corporate Compliance Officer from 1998 to 2000. In 2001, they joined Baptist Memorial Health Care Corp. as part of the Corporate Risk Management team until 2008. Troy then moved to Infirmary Health System Inc as the Director of Risk Management (Corp.) from 2008 to 2016. In the same year, Troy joined Franciscan Missionaries of Our Lady Health System as the VP of Risk Management. Troy also briefly worked as an RM Consultant at Vail Health in 2016.

Troy C. holds a Master of Science (M.S.) degree in Risk Management and Systems Analysis/Reliability from the University of Idaho. Additionally, Troy C. has a Bachelor of Science (BS) degree in Cardiovascular Clinical Perfusion from The University of Texas Health Science Center at Houston (UTHealth Houston), and another BS degree in Medical Radiologic Technology/Science from the University of Central Arkansas. Troy C. has also obtained various certifications in fields such as data science, risk management, and healthcare risk management from institutions like Arcitura Education Inc., The Institutes, and Simplilearn.