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CHIEF OPERATING OFFICER - Franchise Marketing Systems

Laura Rozentals is Franchise Marketing System’s (FMS) Chief Operating Officer reporting to Chris Conner. She oversees FMS’s operations, as well as customer experience and marketing. She also leads a creative group of over 20 people in franchise marketing and franchise development, including: highly skilled designers, developers, marketers and content writers in the marketing department. Prior to FMS, Laura worked for Major League Baseball, National Basketball Association, Bloomberg and Intercontinental Hotel Group, in a number of marketing, consulting, operations and sales leadership roles. She holds a B.S. in Marketing and Business Administration and an MBA. Personally and professionally, she thrives on making a difference by mentoring and empowering people to find their happiness. When not working, you will find her volunteering at church, hiking outdoors with her dog, cooking or helping feed those in need. Ms. Rozentals brings a combination of corporate, big franchise brand experience and entrepreneurial energy to the FMS team and works closely with brands to drive the franchise development process seamlessly.