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Sourabh Gupta is a Financial Crime Analyst at FPL Technologies since February 2023, responsible for addressing customer complaints related to transactions and examining details to validate disputes. Previously, Sourabh served as a Senior Associate at City Union Bank Ltd. from September 2018 to June 2022, where management of a team of eight individuals and oversight of Operations and Loan departments were key responsibilities. Sourabh holds a Master of Business Administration (MBA) in Banking and Financial Support Services from Ajeenkya D Y Patil University and a Bachelor's degree in Accounting and Finance from Acropolis Institute of Management Studies & Research in Indore.