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Ana Catarina Gonçalves is an experienced hospitality professional with a strong background in reservations and customer service. Currently working as a Senior Reservationist at Foxhills Club & Resort since November 2021, Ana previously held positions including Reservationist at the same establishment, Retail Sales Assistant at Bourne Valley Garden Centre Ltd, and Cluster Reservations Agent at Sofitel London Gatwick Hotel. Ana also served as a Reservations Agent and Front Office Assistant at Hampton by Hilton London Gatwick Airport and worked as a Commis Waitress at Exclusive Hotels and Venues. Ana's career in hospitality began with a work placement at Pestana Hotel Group, where experience was gained in both Front Office and Food & Beverage departments. Ana holds a Bachelor's degree in Hospitality Management from Instituto Politécnico do Porto, earned between 2013 and 2015.