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Heini Ã…berg

Customer Service Manager at FoxDo

Heini Åberg has a diverse work experience spanning over several years. Heini is currently working as a Customer Service Manager at FoxDo Oy since August 2021. Prior to this, they worked as an Employment Specialist at the City of Riihimäki from September 2020 to July 2021.

Heini has a long history with Amiedu, where they held various roles. From October 2013 to June 2018, they served as a Customer Service Manager in the Information, Advisory, and Counseling Service unit. In this position, they managed a team of experts and led different projects to provide services to a large number of students. Additionally, they worked as a Customer Advisor from December 2009 to September 2013, where they were responsible for customer service and marketing activities.

Before Amiedu, Heini worked at Insmat Oy. From January 2007 to December 2009, they served as a Sales and Marketing Assistant, providing customer service support, managing orders, and handling website content. Prior to this role, they worked as a Warehouse Worker from November 2004 to December 2006.

Overall, Heini Ã…berg has a strong background in customer service, management, and marketing roles, demonstrating their ability to lead teams, manage projects, and provide excellent customer support.

Heini Ã…berg began their education in 2001 at Karkkilan lukio, where they obtained their high school examination in 2004. Heini then pursued a marketing degree at Markkinointi-instituutti from 2006 to 2007 and further specialized in marketing and marketing management from 2007 to 2009 at the same institute. In 2014, they enrolled in Amiedu and completed a specialist qualification in technology with a focus on process management from 2014 to 2016. Finally, in 2015, they participated in basic studies in management at the University of Eastern Finland. In addition to their formal education, Heini Ã…berg earned the Google Project Management Certificate from Coursera in March 2023.

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