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Myles Hippolyte is an experienced IT professional with a diverse background in technical support and customer service. Currently serving as an IT Support Analyst at Four Marketing Group since January 2022, Myles focuses on resolving technical issues for both Head Office and Retail Stores to optimize business operations. Prior roles include 2nd Line and 1st Line Service Desk Analyst at Sprout Technologies Ltd, providing IT solutions to a legal client base, and serving as an On-site IT Engineer at Cara Networks, where support was provided for the Whitechapel Gallery. Myles also gained experience as an IT Assistant Intern at innovision and held various positions in customer service, training, and technical support. An educational background includes a BSc in Information Technology from Middlesex University and relevant qualifications in Computing and IT.