Joseph R. has a diverse work experience spanning multiple industries. Joseph began their career at Roosevelt University, where they worked as a Resident Advisor and later as a Media Business Manager for the student-operated newspaper. In these roles, Joseph managed financial operations, negotiated advertising spaces, and implemented advertising and marketing strategies.
Joseph then joined SmithBucklin as a Special Operations/Client Support associate, where they served as the primary customer service contact for client members, volunteers, and exhibitors. Joseph also performed data entry tasks and assisted in creating and scheduling e-blasts.
Next, Joseph worked at SMS Assist as a Client Relations Operations Specialist. In this role, they managed a regional portfolio, overseeing maintenance solutions for over 400 customer locations. Joseph also maintained positive vendor relations and utilized the company's technology platform to ensure efficient and transparent services.
Currently, Joseph is employed at FourKites, Inc. Joseph initially joined as an Operations Associate and later advanced to Senior Operations Associate. In these positions, Joseph was responsible for various operational tasks and contributed to the company's growth and efficiency.
Joseph's most recent role at FourKites is Team Lead - Network Growth. In this role, they manage client sponsorship, project timelines, employee onboarding, and continuing education. Joseph also collaborates with subject matter experts and works cross-functionally to execute value-based projects, maximizing efficiency and improving client goals.
Overall, Joseph R. has demonstrated strong skills in operations, client relations, project management, and team leadership throughout their work experience.
Joseph R. completed their education at Roosevelt University from 2013 to 2017, where they earned a Bachelor of Science in Business Administration (BSBA). Their field of study was Business Administration and Management, with a minor in Economics. Before attending college, Joseph completed their high school education at Oswego East High School, receiving a High School Diploma in 2013. In addition to their educational background, Joseph has obtained certifications throughout their career. Joseph became a certified Open Honest & Direct Leader (Level 1) through Raise The Bar in August 2021. Joseph also holds a certification in Bloomberg Market Concepts, obtained from Bloomberg LP, although the specific date of completion is unknown.
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