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Gareth Johnson has a diverse range of work experience. Gareth currently works as a Customer Success Manager at FourKites, Inc. since 2022. Prior to this, they worked at Webfleet Solutions where they held various roles. Gareth started as a Sales Representative at Gulfeagle Supply from 2006 to 2009. Then, they joined TomTom as a Customer Service representative from 2012 to 2014. At Webfleet Solutions, Gareth has held positions such as Technical Support Rep B2B, Customer Success Manager, and Senior Customer Success Manager. Their responsibilities at Webfleet Solutions included troubleshooting and providing support for various software and device solutions, managing key accounts, and driving customer satisfaction and loyalty.

Gareth Johnson's education history begins with their high school diploma, which they obtained from Mannings High School, JA., between 1991 and 1995. Gareth then pursued further education in the field of Civil Engineering, first at Broward College, where they earned an Associate of Arts (AA) degree from 1996 to 1998. Gareth continued their education at Florida International University, where they obtained their Bachelor's degree in Civil Engineering from 1998 to 2000. In addition to their formal education, Gareth has also obtained several certifications including "Communicating with Charisma," "Creating a Culture of Collaboration," "15 Secrets Successful People Know About Time Management," "De-Escalating Intense Situations," "Personal Effectiveness Tips," "Sales: Customer Success," and "Working with Upset Customers," all from LinkedIn.