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Oriana Ascanio is a seasoned professional in global marketing events and customer development, currently serving as Global Marketing Events Manager EMEA and Client Development Manager UK+I at Foundever since June 2022. Oriana's expertise spans various sectors including banking, retail, and MedTech, with a strong focus on enhancing customer services to drive loyalty and revenue. In addition to current roles at Foundever, Oriana contributes as Chief Customer Officer in Residence (Volunteer) for Canopy Community, engages with Women in CX â„¢ as a member, and supports TEDxExeter in communications and design. Oriana's previous experience includes key positions at Apple, where efforts were directed towards business development for Apple Pay and enhancing customer engagement. As the founder and creative director of Resident Writers, Oriana fostered literary initiatives in the South West of England. Educational qualifications include an MA in Leadership and Change from the University of Exeter and a BA in Contemporary Writing and Cultural Entrepreneurship from Falmouth University.