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Michelle Parks has extensive experience in leadership roles across various companies, with a focus on operations and client management. Currently serving as CEO for Foundever's U.S. Market, Michelle has held multiple senior positions within the organization, contributing to significant operational improvements. Prior roles include Senior Vice President at SYKES, where Michelle enhanced client and operations management. Michelle's career began at Capital One, where a range of managerial roles culminated in overseeing extensive operations in U.S. Card Fraud, leading a team of over 2,700 and achieving notable performance metrics. Educational credentials include a degree from Virginia Commonwealth University.