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Paula Jago is the current Managing Director at Founder and Lightning, a global technology product development business with offices in London, Krakow and Chandigarh. Paula has over 20 years of experience in business operations and transformation, people operations, and recruitment.

Prior to their current role, Paula served as the Chief Operating Officer at Founder and Lightning from January 2020 to February 2022. In this role, Paula was responsible for F+L's back office business transformation programme.

Before their time at Founder and Lightning, Paula was the Director of Business Operations at Futureheads Recruitment from January 2019 to December 2020. During their time at Futureheads, Paula designed and delivered a full back office business transformation programme.

From 2016 to 2018, Paula served as the Chief Operating Officer at LIDA. In this role, Paula was responsible for the overall running of LIDA including its people operations, recruitment, and business transformation programmes.

Prior to their role at LIDA, Paula was the Director of Operations at iCrossing UK from January 2015 to December 2016. In this role, Paula was responsible for iCrossing UK's overall operations including its people operations, recruitment, and business transformation programmes.

Before their time at iCrossing UK, Paula served as the Managing Director at Tobias & Tobias from January 2012 to December 2015. In this role, Paula was responsible for Tobias & Tobias' overall operations including its people operations, recruitment,

Paula Jago has a Master of Business Administration (MBA) with a focus in leadership and sustainability from the University of Cumbria.

Their manager is Matt Jonns, Founder & CEO. They work with Ro Welch - Founder Success Director, Julie Weaver - Talent Acquisition Director, and Jacqueline Enoch - CFO.