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Youveline Joseph is an experienced professional with a strong background in customer service, advocacy, and education. Currently serving as a Senior Customer Service Representative at Foundation Medicine since May 2018, Youveline provides education and support regarding the organization's products and services, effectively bridging external customers with internal operations. Prior to this role, Youveline worked as a Sales Associate at Lord + Taylor from October 2014 to December 2020, where responsibilities included excellent customer service, communication, and inventory management. Additional experience includes advocacy work with victims of domestic violence at Portal to Hope and internships focused on restorative justice and youth services during studies at Suffolk University, where Youveline earned a Bachelor's Degree in Sociology with a concentration in Health Medicine.