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Christopher Kelly is a Client Services Specialist at Forward Advantage since February 2023, focusing on software implementation and support tasks, including installations, configuration, and troubleshooting. Prior to this role, Christopher held positions as a Technical Support Specialist, where responsibilities included triaging new support cases, and worked as a Contractor at Apex Systems providing technical support for CTMe contracts. Christopher's extensive background in client services is highlighted by a decade at HealthTrio, progressing through various roles, including Senior Client Service Coordinator, and Team Lead - Product Telephone Support III. Earlier experience includes roles in customer service and collections at Citi and RMS, as well as a delivery position at Blackjack Pizza & Salads.