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Jordan Baltazor serves as the Chief Administrative Officer and VP of Client Experience at Fortress Trust since November 2022, and has also taken on the role of President at Strategic CX. Experience includes holding key leadership positions at various organizations, such as Board President and Assistant Secretary/Treasurer for Williamson County Emergency Service District #2 since August 2018, focusing on quality public safety service and fiscal responsibility. Previous roles include positions in customer success and strategy at companies like MX, Chime, and Kasasa, with a career foundation established at banks such as Premier Bank and Sunflower Bank. Jordan Baltazor holds an MBA from Kansas Wesleyan University, an Associate of Arts in Banking & Finance from Dodge City Community College, and a B.S. in Organizational Management & Leadership from Friends University.