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Kelsey Payne is a Customer Solutions Manager at Fortessa Tableware Solutions®, LLC, since December 2017, where responsibilities include driving exceptional customer service and collaborating with various sales teams to meet service goals. Previous roles at Fortessa include Strategic Account Coordinator and Sales Administration Coordinator, focusing on sales effectiveness and supporting the Field Selling Team. Prior to Fortessa, Kelsey worked at Nordstrom as an Assistant Department Manager and Sales Associate, successfully leading a team and achieving high sales performance. Kelsey holds a Bachelor's degree in Criminology from George Mason University College of Public Health, completed in 2016.