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Crystal Lam is a seasoned professional with a background in technical account management, enterprise sales, and channel sales management. They have worked with reputable companies such as Forter, Salesforce, SAP, and Microsoft, where they held various roles such as Enterprise Account Executive, Regional Account Executive, Channel Sales Manager, and Technical Account Manager. Crystal's experience includes providing valuable guidance on IT infrastructure operations and optimization, as well as analyzing and implementing readiness plans for new products in consumer channels.