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Claudia Martinez is an experienced operations professional currently serving as an Operations Associate at Forte Preparatory Academy Charter School since July 2022. With a strong background in customer engagement, Claudia has worked as a Gamer Expert at The Paley Center for Media since July 2018, offering guidance on gaming experiences and equipment. Previous roles include an internship at Cognizant, where Claudia researched and contributed to customer journey improvements, and a Peer Advisor position at LaGuardia Community College, assisting students with academic planning. Additional experience encompasses teaching computer programming to children at Code Advantage Inc., providing customer service at GameStop, and performing office tasks at FiveStar Brokerage. Claudia holds an Associate of Applied Science in New Media Technology from LaGuardia Community College and is pursuing a Bachelor of Science in Computer Science at Mercy University.