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Mikhail Potapov has work experience as a Salesforce Developer at multiple companies. Mikhail started their career at iTechArt Group in 2020 and worked there until May 2020. Mikhail then joined ENWAY as a Salesforce Developer from June 2020 to August 2021. After that, they returned to iTechArt Group in August 2021 and worked there until August 2022. Currently, they are employed at Forte Group as a Salesforce Developer starting from August 2022.

Mikhail Potapov completed their Bachelor's degree in E-Business Economics at the Belarusian State University of Informatics and Radioelectronics, from 2016 to 2020. Additionally, they obtained certifications in "Business Projects" from EnRu.by in July 2021 and completed a "Spoken Course. Work and Technology(lvl A2-B1)" from the same institution, although the month and year of completion are not specified.