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Abdel Bouaoun, R.I.B.O. is currently a Courtier en assurance de dommages des particuliers at Fort Assurances & Avantages sociaux, with previous experience as an Agent d’assurances at APRIL, where relationship-building and client communication were key responsibilities. Prior to that, Abdel served as a Chargé d’assistance automobile at Mercedes-Benz Customer Assistance Center Maastricht NV, managing assistance contracts with a strong emphasis on service quality. Experience in the travel sector includes a role as an Agent de voyage organisé at Selectour Bleu Voyages, focusing on tailored travel services. Education includes current studies at the Insurance Institute of Canada, a DUT in techniques de commercialisation from Université Claude Bernard Lyon 1, and a background in bilingual education as well as marketing.