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Steven Lawrence possesses extensive experience in operations management, with current leadership as Operations Manager at Fort Dearborn Company since April 2019. Prior roles include Commercial Operations Manager at Armstrong Flooring, Inc., where Steven managed the commercial tile business, and Sr. Director at New York City Health & Hospital Corporation, where Steven developed a lean roadmap for process improvement. Steven also served as an Independent Business Owner at Lawrence & Associates, LLC, focusing on telecommunications project management. Earlier career highlights include various managerial roles at General Motors Corporation, including Lean / Total Planned Maintenance Implementation Manager and Global Manufacturing (Lean) Manager, and operations leadership at Toyota Motor Manufacturing. Steven holds a Bachelor of Science in Business Management from Western Governors University, a Lean Six Sigma Master Black Belt certificate from Villanova University, and an Associate of Arts in Electronics Engineering Technology from ITT Technical Institute.