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Libby Roberts Smith is an experienced professional in the fields of fitness instruction and customer service management. Currently serving as a Group Fitness Instructor at Forsyth Country Club since October 2019, Libby leads diverse classes including Les Mills Body Pump and yoga. Since July 2012, Libby has worked as a Customer Service Manager at State Farm Insurance, overseeing underwriting and service issues while training new employees. Previous roles include Group Fitness and Yoga Instructor at YMCA of NWNC and Director of Membership and Marketing at Gold's Gym, where relationship management and member retention were key focuses. Additionally, Libby has experience as an Associate Agent at NC Farm Bureau and served as Program Director at Fitness For Her. Educational qualifications include a B.A. in English from Salem College and a minor in Latin from Wake Forest University.