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Yana Yankova possesses extensive experience in project coordination, managing day-to-day operations, and ensuring client satisfaction at Forsta since September 2020, where responsibilities include overseeing project issues, staffing, and performance metrics. Previously, Yana held roles such as ESL Teacher at Acadsoc Limited, where personalized English lessons were provided, and EU Project Manager and Lecturer at Training Center HITKO RH Ltd, focusing on training unemployed individuals. Early career experience includes credit counseling at Popular Fund Ludogorie, where administrative tasks and client account management were performed. Yana holds a Bachelor's degree in English and Russian philology from the University of Plovdiv and a TESOL certification from London Teacher Training College.