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Catherine Lacey is an experienced customer success and operations manager with a strong background in the hospitality and education sectors. Currently serving as Customer Success Manager II at Forrester since August 2022, Catherine has previously held managerial roles at notable companies including Oasis, Parisian Home, and A La Carte Paris, where responsibilities included supply chain management and team oversight. An MBA graduate from Hult International Business School, Catherine also holds a BA in International Intercultural Studies and French Studies from Fordham University and has experience as an English teacher for professionals in Paris.