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Kelly Crawford has over 20 years of work experience, starting in 1999 as the Director of Operations at Lone Star Distribution. Kelly held this position until October 2016. In November 2016, they joined Formulife, Inc as the Customer Experience Manager and later became the General Manager in August 2018. Since February 2022, Kelly has been serving as the Director of Account Management at Formulife, Inc.

Kelly Crawford has attended Collin College, but no specific information is given regarding the start or end dates, the degree pursued, or the field of study.