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Alissa Pollen has worked in the tech industry since 2010. Alissa began their career at Experian Data Quality as a Customer Account Manager Tier 2. In 2013, they joined Everbridge as a Senior Account Executive, where they worked with new prospects and existing clients to enhance their processes for employee life safety, supply chain optimization, reducing IT outage time, and improving corporate communications overall. Alissa also engaged with executives to understand strategic initiatives for their organization and department, and guided them through ways Everbridge technology developments could help them achieve those initiatives. In addition, they were a Strategic Account Manager, supporting and maintaining healthcare and higher education clients totalling over $2,500,000 in contract renewals at a rate of 98%. Alissa then joined FormAssembly in 2021 as a Strategic Account Manager.

Alissa Pollen received a Bachelor of Science in Business Administration, Marketing Communications/Advertising, and Business Communication from Western New England University.