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Alicia Rogers is an experienced customer service and sales professional with a demonstrated history of effective communication and management. Currently serving as Customer Service Lead and Customer Service Representative at Forkardt Hardinge Americas, Alicia manages and responds to over 300 inquiries daily for a $30 million annual revenue company. As the Owner of Rogers Dumpster Rentals, Alicia operates a locally owned roll-off dumpster rental service in Chemung County, NY. Previously, as Regional Sales Manager at Res-Q-Jack, Inc., Alicia achieved a 70% increase in Canadian sales within one year of promotion. Earlier roles include Office Manager at McClinton Energy Group and Administrative Assistant at Premium Valve Services, alongside a solid educational background in Medical Office Management from Elmira Business Institute.