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David Ducharme has a wealth of experience in the field of customer success management. Their career highlights include roles such as Managing Director, Manager of Integrated Network Operations, Director of Engineering, and Customer Success Manager at various reputable companies. With a solid educational background, including a BS in Electrical Computer and Systems Engineering and an MS in Manufacturing Engineering, David has honed their skills over the years to excel in managing client portfolios, overseeing IT operations, leading teams of engineers, and establishing strong relationships with customers.