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Kim Rowles began their career in 1991 as a CPE Account Executive at Frontier Communications. In this role, they were responsible for Mitel, Avaya, Cisco, Ascom, Spectralink, Extreme Network, HP, Ruckus, and Adtran Solution Sales. In 2021, Kim joined Forerunner Technologies, Inc. as the Director of Enterprise Sales, where they are responsible for Mitel, Avaya, and NEC Solution Sales to small, medium, and enterprise customers.

Kim Rowles attended Dallas School District and Luzerne County Community College, where they obtained an Associate's Degree in Accounting. Kim has also obtained three certifications from Avaya in December 2021: Avaya Midsize Solutions Sales Specialized, Avaya OneCloud® CCaaS Sales Specialized, and Avaya OneCloud® CCaaS Sales Specialized.