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Shannon Ortiz has a vast work experience in the field of IT security. Shannon currently holds the position of Senior Director of IT Security and Assurance at Fordham University, where they have been working since January 2022. Prior to this role, they served as the Director of IT Security for the university from an unspecified start date to January 2022. Shannon also worked as a Manager of R&D from 2003 to 2007, a Systems Engineer from 2000 to 2003, a Network Services Supervisor from 1998 to 2000, and a Network/LAN Coordinator from 1995 to 1998. Shannon began their career at Fordham University as a VAX Academic Support from 1993 to 1995.

Additionally, Shannon has been an adjunct faculty member at both NYU School of Professional Studies and Fordham University Graduate School of Arts and Sciences since 2018.

Shannon Ortiz attended Fordham University - The Gabelli School of Business from 1989 to 1993, but no degree or field of study information is provided for this period. In 2014, they pursued a Masters Degree in Cybersecurity at Fordham University - School of Professional and Continuing Studies. Additionally, Shannon holds several certifications including Certified Information Security Manager (CISM) obtained from ISACA, Certified Information Systems Security Professional (CISSP) obtained from (ISC)², C|CISO - Certified Chief Information Security Officer obtained from EC-Council, and Security+ obtained from CompTIA. However, no specific information regarding the dates of obtaining these certifications is provided.