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Mike Byrd is a seasoned technology professional with over 25 years of experience in the IT and digital retailing sectors. Currently serving as the Sr. Technology Manager for Digital Retailing at FordDirect since September 2012, Mike previously held positions including QA Team Lead at ePrize and IT QA Analyst at Kelly Services. Earlier in their career, Mike gained foundational experience as a Desktop Support Technician at Trinity Health. Mike's educational background includes studies at Oakland Community College.