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Brad McCalister has held various leadership roles at Ford Motor Company since October 2016, including General Manager of Vehicle Care and Director of Owner Experience for Ford Model e. Prior positions within Ford include managing U.S. Customer Experience Strategy and overseeing Brand Strategy and Integrated Marketing. McCalister's extensive career at Ford Motor Credit Company, from April 2005 to September 2016, involved roles focused on digital marketing and consumer strategy. Early experience at Ford Motor Company from 1998 to 2005 included supply chain and customer service positions. McCalister earned an MBA and a BBA in Business Administration, Management, and Operations from the University of Michigan-Dearborn, completed in 2006 and 2000, respectively.