The Customer Success and Support team at Foothold Technology ensures that agencies using the AWARDS software maximize its value and efficiency in their operations. This team provides comprehensive client services, including seamless implementations, effective training sessions, and ongoing support to address any technical or operational challenges. They also focus on customer advocacy, strategic partnerships, and continuous communication to enhance user experience and satisfaction, supporting the success of over 1,000 agencies nationwide.
April Ekkela
Manager, Customer Communicatio...
Elliot Massuda
Manager Strategic Partnerships
Karen Sagor
Manager, EHR Billing
Kevin Schweitz
Support Specialist
Kristine Lindo
Training & Support Manager
Laura Marshall
Director Of Customer Success
Natalie Wright-Umoh
Training Manager
Rachael O'Brien, MSW
Success Manager
Ryan Harris
Director of Client Services, C...
Sarah Galena
Manager, Implementations
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