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Shatha Jibreel's work experience includes serving as a Senior Quality Assurance Automation Engineer and Co Lead at Foothill Technology Solutions, LLC. since September 2022 and July 2022, respectively. Prior to that, they worked as a QA Automation Engineer at the same company from February 2021 to September 2022. Before joining Foothill Technology Solutions, LLC., they were a Software Testing Engineer at Microsoft from May 2019 to February 2021. Shatha also worked at ASAL Technologies as a Software Test Engineer from May 2019 to February 2021 and as a Salesforce Administrator / Data Migration Specialist from September 2017 to November 2018. Additionally, they were a Trainee at Palestine Telecommunications Company - Paltel from January 2017 to March 2017.

Shatha Jibreel completed their Bachelor's Degree in Management Information Systems, General at An-Najah National University - Nablus from 2013 to 2017. Following their undergraduate studies, they obtained several certifications, including the Salesforce Certified Administrator, Salesforce Certified Platform App Builder Certification, Salesforce Certified Sales Cloud Consultant, Data Analysis with Excel from Microsoft, Learning Excel Data-Mining from LinkedIn, and Learning Microsoft Power BI Desktop from LinkedIn. In 2020, they also obtained the Microsoft Azure Fundamentals certification. It is not specified when their education at Trailhead by Salesforce began or if they completed a degree at that institution.