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Sam Faulkner is a seasoned professional with extensive experience in technical support and strategic roles, currently serving as a Manager of Technical Support at Salesforce since November 2015, where responsibilities include supporting ISV partners in EMEA and Israel, conducting technical reviews, and facilitating security compliance. With prior roles at Hewlett-Packard as a Technical Strategist and UK & I Architects Assistant Manager, Sam has demonstrated expertise in project management, data analysis, and resource allocation. Additionally, contributions as a Fundraising and Brand Committee Member at Football Beyond Borders and foundational experience in IT support further highlight Sam's diverse skill set and commitment to both technology and community engagement. Sam holds a degree in Software Engineering from Kingston University.