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Jessica Ellison has worked in various roles since 2013. Jessica began their career as a Store Manager for Pizza Capers, where they managed a team of 15+ staff, managed ordering responsibilities for the store, and reduced store food costs to 30% overhead. In 2018, they moved to IGA, INC. as an Operations and Warehouse Specialist. In 2019, they worked for Mountains Youth Services Team as a Youth Worker and completed an internship. That same year, they began working at Foodbomb as a Customer Support Manager for the CX Team, where they are responsible for delivering a delightful customer experience to stakeholders. Jessica also worked as a Head Chef for Kickaboom from 2016-2019, where they established processes and maintained accountability for menu costings, managed ordering duties, and established a strong culture of consistent and delightful customer experience.

Jessica Ellison has a diverse educational background. From 2018 to 2019, they earned a Certificate IV in Youth Work from TAFE NSW. Prior to that, they obtained a Certificate III in Commercial Cookery from TAFE NSW between 2015 and 2018. In addition, they have obtained several certifications, including UX UI Elevate from Academy Xi in September 2022, Women in Leadership Course: Advanced Skills from Centre for Continuing Education in November 2021, Women in Leadership Course: Foundation Skills from Centre for Continuing Education in August 2021, and Customer Experience Strategy and Design from RMIT University in April 2021.