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Anil L. is an experienced professional in customer service and team leadership, currently serving as L1 Support and Inbound Customer Service Representative at Fonepay since March 2022. Anil has also worked as a Call Center Telemarketer at Fonepay and as a Team Lead at Youth for Nepal, where responsibilities included career advancement support, training, mentorship, and performance evaluation for employees. Previously, Anil held the position of Project Manager at ROSHI HANDICRAFT, focusing on project initiation and planning, and served as a Marketing Manager at Manish Enterprises, emphasizing effective communication and team inspiration. Anil is pursuing a Bachelor's degree in Social Work at Unique College, with an expected completion in November 2024.