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Florencia Scarneo is currently the Head of Corporate Finance and Reporting, Head of Business Intelligence, Senior Business Process Analyst, and KAM at FollowUP Customer Experience. Prior to this role, Scarneo completed an internship at BAT and worked as a Teacher Assistant at Universidad Adolfo Ibáñez. Scarneo holds a Bachelor of Business Administration degree with a focus on Finance and Financial Management Services from Universidad Adolfo Ibáñez.